What Drives Brand Sociability? [INFOGRAPHIC]

on 12 October 2011. Posted in mashable

By now, most marketers agree that engaging their brands in social media is a good thing, but they also feel that they could be doing it better Accord…

Read Full Article
Author:Todd Wasserman

The New Standard in Client Satisfaction Metrics: The Squirrel Satisfaction Comparison Chart

Written by Preston Moore on 22 March 2011. Posted in random

First, let me apologize to whoever made the squirrels that I ripped off from Google images.  You did however state that the images were free for personal use, and although this is my company's website, It's 11:00 PM CST, clearly after hours and on my own time.  Not to mention, if anyone hires us because of this post they're an idiot, so I doubt I'll get any real "commercial" use out of them.

With that said, I'd like to share a new method of displaying your customer/client satisfaction data with potential customers/clients which we will be rolling out next week to all of our clients.  It's called the Squirrel Satisfaction Comparison Chart and was created through years of research by Customer Service expert David Thorne.  

Strike Tech Reels

Written by Preston Moore on 03 March 2011. Posted in company news

The first slide in the new javascript powered slideshow is titled Innovation.  There isn't another word that could sum up my thoughts when I first tried out my STAA, courtesy of Derrick Reese, owner of Strike Tech North America.  

They took something that hasn't changed a whole lot in overall design since 1948 when the Mitchell Reel Company introduced the Mitchell 300 and gave it a new feature that has proven to increase catch rate.

Make your business cards interactive

Written by Preston Moore on 04 February 2011. Posted in small business tips

card-backWithout a doubt smartphones and tablets are the latest greatest thing that everyone has to have.  Just like the internet did, they've opened up new opportunities for small businesses to reach their customers and track their efforts more effectively.  There's a bunch of ways for your business to capitalize on the exhausting growth of mobile platforms.  Your business card is one of them.

Business cards are still the most common way to exchange contact information around the globe.  With a few small additions to your card you can connect that flat, 2D piece of card stock to the digital world.  If someone has a smartphone or tablet they simply scan a bar code on the back of your card to link to your website, a promotional video, a product order page, your facebook fanpage, your twitter profile, or pretty much anything you want.  Even better, when you order your cards from one7media you will be able to collect stats on how many times your card was scanned and filter the results by date.  This turns your "give it away and pray" business card into a functional marketing vehicle.

6 Tips for Providing Better Online Customer Support

on 01 July 2011. Posted in mashable

Customer satisfaction has long been the Holy Grail for retailers. Social media now brings a whole new significance to customer satisfaction. Ra…

Read Full Article
Author:Mariusz Cieply

Blog
company news
cool stuff
small business tips
all articles

Connect
contact us
follow us on:
twitter
     facebook     
Company
meet the team
services:
printing
web design
Sign up with Dreamhost
and get a free domain for life and $30 off
by using promo code:
HOSTONE7